Octopus of Wisconsin | Select Different Location
Contact Us
Contact information for each location can be found on our locations page.
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Frequently Asked Questions
I purchased the Diamond package but the employees didn't clean the entire interior?
The online package services (Diamond, Supreme, Deluxe), and the Full service wash, do not include a complete interior wipe down. You should expect the dash board, instruments, and console clean.
The offline express detail services like the "interior super clean" include a thorough interior cleaning performed by one or two people. These services are performed in the express detail area and take 20 to 30 minutes after the wash process. The costs start at $39.95 in addition to the car wash.
I paid for an express detail service and it took longer than the time the service advisor quoted me?
We apologize for the added wait. Unfortunately some vehicles take longer on the inside than others. It is impossible to accurately estimate the time needed to clean the interior until we have had a chance to vacuum it and find the floor. The service advisor tries to estimate the time to the best of his/her ability by staying in constant communication with the detail personnel.
How come the tires don't shine as well as when I do them at home?
In order for a tire to receive that high gloss shine it must be dry before applying the products. This is nearly impossible to accomplish in the time frame we have to finish the car online (usually less than 2 minutes). We use premium products but they are easily diluted with the water, that is on the tire from the wash process, and the wet pavement that exists.
Save your receipt and drop by any of our locations later the same day and we will gladly do the tires again.
My Vehicle looks small but I am charged the same as SUV's and Trucks?
Some vehicles have a hatchback, additional windows to clean, or require a step ladder.
What are your hours of operation?
We are open from 8 am to 5:30 pm Monday thru Saturday and from 9:00 am to 4:30 pm on Sundays.
